Terms of Service

1. Scope of Engagement

These Terms of Service ("Agreement") govern the professional relationship between Pathwise Consultant ("Consultant", "we", or "us") and the registered client or student applicant ("Applicant", "Client", or "you").

By retaining Pathwise Consultant through a written Service Agreement, making an initial milestone deposit, or authorizing document processing on your behalf, you formally agree to comply with all provisions outlined herein.

2. Applicant Responsibilities & Document Accuracy

The successful execution of an academic application requires strict adherence to timelines and factual integrity. The Applicant agrees to:

• Authenticity of Credentials: Provide 100% genuine academic certificates, transcripts, recommendation letters, and financial records. The submission of forged, edited, or misleading documents results in immediate termination with zero refund.
• Adherence to Deadlines: Submit requested attestations (IBCC, HEC, MOFA Apostille), passport copies, and bank statements within the agreed intake schedule to prevent missed application rounds.
• Truthful Disclosure: Disclose all previous international visa refusal histories (including Schengen, UK, USA, or Canada). Failure to disclose past refusals invalidates our visa consultation guarantee.

3. Financial Integrity & Bank Documentation

Consulates and universities enforce strict audit parameters regarding tuition payments and maintenance funds:

• Genuine Source of Funds: The Applicant and their designated sponsor are solely responsible for maintaining legitimate, seasoned bank accounts matching consular requirements.
• No Artificial Deposits: Pathwise Consultant explicitly prohibits and does not facilitate artificial funds, overnight balance "lending", or unverified financial paper. We assist exclusively in organizing and evidencing legitimate family wealth and income.

4. University Admissions & Shortlist Policy

While Pathwise Consultant provides professional profile evaluation and institutional matching:

• Independent University Discretion: Admission decisions, merit scholarship awards, and credit exemptions rest entirely with the independent Academic Boards of Portuguese universities and polytechnics.
• Balanced Shortlist Mandate: To protect the student’s academic year, our counselors formulate a balanced application strategy consisting of both ambitious and high-probability institutions. If a student chooses to apply exclusively to oversubscribed dream institutions against written counsel, they assume full risk of competitive rejection.

5. Consular & Visa Advisory Limits

We provide comprehensive D4 national student visa file preparation, covering letter formulation, financial structuring, and appointment coordination:

Pathwise Consultant guarantees complete, transparent, and error-free file assembly in accordance with published European regulations.

6. Professional Fees, Invoicing & Milestones

Our fee structure is transparent, milestone-tied, and free from hidden charges:

• Documented Retainer: All service fees are defined explicitly in your signed Client Retainer before work commences.
• Milestone Payments: Fees are paid in distinct stages (e.g., File Opening & Shortlisting → Admission Confirmation → Visa File Assembly).
• Third-Party Costs: University application fees, courier charges, HEC/MOFA attestation government fees, and embassy visa processing fees are paid directly to the respective institutional authorities.

7. Cancellation, Breach & Termination

Either party may terminate the engagement subject to written notice:

• Mutual Withdrawal: The Applicant may withdraw their file prior to university submission. Refund conditions for unperformed milestone services are governed strictly by our Refund Policy.
• Breach of Integrity: Providing fraudulent documents, abusive conduct towards advisory staff, or unilateral non-communication exceeding thirty (30) days constitutes grounds for immediate termination without reimbursement.

8. Governing Law & Dispute Resolution

This Agreement is governed by and construed in accordance with the applicable laws of the Islamic Republic of Pakistan and relevant international trade standards.

In the event of any disagreement, both parties agree to resolve the matter through informal executive mediation before seeking formal legal recourse in the courts of Islamabad, Pakistan.